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Voices Points

Have your Say, Make a Difference and Earn Rewards!

If you take part in selected surveys, mystery shopping projects, groups and forums, or get involved with our publications, you will earn points – each point is worth 25p.You will also continue to get all reasonable expenses reimbursed to you.

Every opportunity for you to earn points will be advertised here and on our Facebook page. If you do not have access to the internet, we can arrange to update you in another way.
Once you have taken part in any of the selected opportunities, your points will be automatically added. Just let us know when you would like to redeem your points!


Who can earn points?

Any resident or leaseholder of Colne can earn VOICES points, including those who receive services from us who are residents of Almshouses or are tenants of Origin Housing in Chelmsford.


So what can you get for points?

Once you have reached 50, 100, 150 or 200 points, you can request to redeem them for money, which is given to you on a prepaid Allpay card, added to your rent account, or paid to your bank account – whichever you prefer.


How do I redeem my points?

You simply need to contact our Customer Services team on 01206 244700 or drop us an email on. You need to have at least 50 points, and not be in unreasonable rent arrears.


How do I see how many points I have?

You can either call our Customer Services team, or look on your MyTenancy account. If you are not sure of your MyTenancy log-in details, please call Customer Services to have them sent out to you.