Customers are invited to tell us what they think of Colne by taking part in our satisfaction survey.
Every three years Colne carries out a survey of all our customers to find out what they think about a range of services we provide.
It is called a STAR survey and includes questions about cleaning, grounds maintenance, communicating with Colne and whether we represent good value for money.
Customers will initially be contacted in February 2017, by ARP Research, who we have asked to carry out the survey for us.
Following that telephone surveys will be carried out.
As an incentive there will be a prize draw where 3 prizes of £100 are on offer.
The results of the survey, which will be made public, will help Colne improve its services now and in future.
If you want to find out more please contact your Neighbourhood or Support officer.