5 top tips for customers to get repairs fixed as quickly as possible

1. Our contractors handle customer calls directly, you do not need to contact Colne initially.
2. Report it by phone to the correct contractor:
 - Home repairs - Fosters 01945 473965.
 - Gas heating/boiler issues - Aaron Services 01473 835146.
3. Report it online: Non-emergency repairs can also be reported here
4. Need to rearrange your appointment? - The quickest way is to call the contractor directly on the above numbers.
5. Not satisfied with the service? Contact Colne via our contact page 

If you have an emergency repair outside office hours call 01206 244700.

Welcome to Colne

a vibrant, growing housing association specialising in enabling independent living.

We provide a range of homes for affordable rent or sale for those who need them in Essex and Suffolk. Our customers are encouraged to be as independent as they can. We support them when they need us throughout their lives, offering great homes and services.

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  • Brand new homes built


  • Homes for the elderly


  • Homes for residents with learning disabilities


  • Affordable homes provided


Need a home?

Colne manages over 3,000 homes across Essex and south Suffolk.

We provide a range of affordable houses and apartments for rent or shared ownership sale.

On average we let two or three properties a week. The majority of our homes are let to people...

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Be Involved

When you move into your Colne home, your Neighbourhood Officer or Support Officer explains how you can help ensure our services meet your needs.

There are many different ways to influence what we do and have your say.

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