Our contact details have changed to:
Phone: 0330 128 0330
Text: 07860 024 511
Email: customerservices@eastlighthomes.co.uk
Pay your rent Allpay: 0330 041 6497
All responsive repairs are now carried out by Eastlight Community Homes. Please make a note of the above numbers.
If you have already reported a repairs you do not need to do anything. We will be in touch.
Our offices remain closed.
If you are an Eastlight tenant or shared owner, your rent will increase from 5 April 2021. Click here to find out more.
On 1 July 2020, we merged with Greenfields Community Housing to form Eastlight Community Homes. You can visit the Eastlight website here.
We are Eastlight Community Homes.
Eastlight formed in July 2020 through the merger of Colne Housing and Greenfields Community Housing.
This website is for former Colne Housing customers.
If you have an issue about Eastlight, then we want to hear about it! We take customer complaints seriously –...READ MORE
Colne Housing has now merged with Greenfields Community Housing to form the 12,000 home housing association, Eastlight Community Homes. Visit...READ MORE
A trailblazing new housing association for the East of England has been formed following the merger of two Essex-based affordable...READ MORE
Colne Housing is pleased to announce that our merger with Greenfields Community Housing has been approved. Together...READ MORE
This diary is to enable us to obtain supporting evidence for the ASB you are experiencing. This information gathered will give us a good understanding of the issues you are facing and will allow us to address and hopefully resolve the situation. ...
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This policy sets out Colne’s approach to dealing with requests for aids and/or adaptations to its properties....
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Orchard Gardens is set in a beautiful complex of mature gardens, which comprises of 14 bungalows and 29 apartments....
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Quay Courtyard and Compass Court are set in a beautiful complex of of 32 homes. We are adjacent to the River Stour and many properties enjoy a panoramic view....
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New vacancy! Can you help to ensure our homes and communities are safe, sustainable and meet our customers’ needs?… https://t.co/oPMz73n9KA
As restrictions are lifted, here are residents from the Templars Estate in #Witham talking to @BBCLookEast about th… https://t.co/oe6JN0UhkA
@Raven_Morpheus Hi John, I have sent the picture you attached and explained the situation to customer services. The… https://t.co/lxnnkb8Hb9
RT @EmmaPalmerECH: Looking forward to being part of this @hqn_news conversation and sharing the work @EastlightHomes is doing in partnershi…
@andwrighting Hi Andrew, apologies for the delay in responding to this. I have sent you a DM asking for more details.
New vacancy! Can you help to ensure our homes and communities are safe, sustainable and meet our customers’ needs?… https://t.co/oPMz73n9KA
As restrictions are lifted, here are residents from the Templars Estate in #Witham talking to @BBCLookEast about th… https://t.co/oe6JN0UhkA
@Raven_Morpheus Hi John, I have sent the picture you attached and explained the situation to customer services. The… https://t.co/lxnnkb8Hb9
RT @EmmaPalmerECH: Looking forward to being part of this @hqn_news conversation and sharing the work @EastlightHomes is doing in partnershi…
@andwrighting Hi Andrew, apologies for the delay in responding to this. I have sent you a DM asking for more details.
We have relocated to the University of Essex.
Our phone numbers have NOT changed.
Check our contact page for our new address details
and we look forward to welcoming you at our new office!
Check our contact page and social media for frequent updates and information about the move. We look forward to welcoming you at our new office!
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If you are a Colne tenant living in Chelmsford or Maldon and claiming these benefits please contact Emily Robbins or Justina Williams.
If you claim Universal Credit, the change to how you pay your rent is huge. Get in touch and we will help you prepare.
GET IN TOUCHView this short video which explains more.
Thanks, Emily and Justina.