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On 1 July 2020, we merged with Greenfields Community Housing to form Eastlight Community Homes. Click here for the latest information on Covid-19 service changes.

Report a Repair


Emergency repairs include:
Total loss of heating
Total loss of electricity
Gas leaks
Fire alarm system requiring resetting
Sewer overflow into the property
Collapsed ceiling
Or anything that cannot wait until the next working day.

Call 999 if you experience a high level emergency such as a flood or fire.

If you are a resident living in Cobbs Place, Dawn House or Peverell House, Chelmsford, please contact Origin HousingĀ onĀ 0300 323 0325.

Please click on the button which best describes the type of repair you need - you must click on at least one.:

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Please enter your name
Please enter your telephone number
A valid email address is required
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Your Rent Account Number or Leasehold Account Number:

Please upload a photo or video of the problem if possible:
Files to include jpeg, mp4 or wav - max file size: 5MB

Our email and social media inboxes are monitored during office hours only. (9am-5pm Monday to Friday)