Health and Safety

Our commitment 

Colne is committed to developing and maintaining a proactive, bottom up approach to health and safety culture. A positive culture is being developed through the implementation of our Back to B.E.D (Basics, Education and Discipline) principles.

Everyone at Colne is responsible for working safely and everyone has health and safety responsibilities. This approach will ensure that our staff and residents have confidence in everything that we do.

Colne is committed to ensuring the health and safety of our staff, visitors and any others who may be affected by its activities.  We fully accept our responsibilities in providing safe and healthy working conditions and will take all reasonably practicable measures to minimise the risk of injuries or damage to health. Our Health and Safety Policies set out details of the way we will achieve this.

Colne also recognises that effective health and safety management provides a significant contribution to successful individual and business performance and will promote and maintain high standards of health and safety in the workplace.

Each employee will be given such information, instruction, training and supervision as is considered necessary to enable the safe performance of work activities, and arrangements will be maintained to enable all staff to raise issues of health and safety.

Whilst the responsibility for compliance with health and safety legislation will always remain with Colne, individuals have a legal obligation to take reasonable care for their own safety, and for the safety of those affected by their acts or omissions.  The successful promotion and implementation of this policy relies on the full commitment and co-operation of each employee to enable Colne to comply with its statutory duties.

The policy will be monitored to ensure that the objectives are being achieved and will be regularly reviewed and revised as appropriate in the light of legislative or organisational changes.

The responsibilities of management, staff and contractors are clearly defined together with practical instruction and guidance to ensure a common standard is applied.

All employees are instructed to familiarise themselves with our arrangements, as we all have a part to play in ensuring that our workplace is safe and healthy.opies of can be requested. If you would like a copy of our policies and procedures pleae contact us. You can download a copy our Health and Safety Policy Statement here.

Keeping our customers safe

We have a clear guide to Colne's responsibilities as a landlord - and the responsibilities of our residenst to keep their homes safe. This is detailed in the Your Home, Your Safety - essential Guide to Health and Safety.

All customers are made aware of ths guide when they move in to a Colne property and we regulalry remind customers of the aspects in it.

In addition our officers enagge with our customers about their concerns and encourage them to contact us if they are worried about any safety aspects in their home.

We maintain high standards of compliance with regulalr checks of our buildings and reports of any works required our discussed at senior management level.

Our approach is pro-active and transparent. We respect the voice of our customers and are llistening

In some areas we are leading the way - such as communciating fire safety to our customers through posters and guides on public display at our blocks of flats and informing them of any updates via our customer newsletters.

We have decided to enable customers to raise major concerns directly with our Chief Executive. We have set up a special hotline for this purpose only - when customers feel their concerns represent a rhigh risk of injury and believe they are not being listened to. Details of this new service will be launched later this year.